Curriculum vitae
Guillaume ARLUISON
Languages
Native French
Bilingual English
Bilingual English
Nationality
France
Birthdate
31.08.1974
Based in Geneva since 2006, with two children aged 16 and 18 attending school in Geneva, living in Eaux-Vives and with a home in France 2 km from the border, current G permit.
Profile
My goal is to build bridges between IT, marketing, design and business teams to streamline collaboration and improve team effectiveness.
I sometimes define myself as a data sculptor: transforming raw information, structuring it around needs, mastering its presentation and making it clear, relevant and attractive to maximize its impact.
- Program leadership and project management : Multi-country, multilingual environments, multi-million CHF/EUR budgets and multidisciplinary teams
- Business analysis and digital transformation : Requirements gathering, process modeling, functional specifications and user stories
- Delivery of e-commerce, ERP and information system projects : Digitalization, replatforming, migrations and enterprise solution integration
- Stakeholder engagement and governance : Steering committees, operational committees, change management and user training
- Team management and coordination : Management of international teams up to 20 people, resource planning, recruitment and skills development
- Strategy definition, risk management and roadmaps : Planning, follow-up, KPIs and indicators, procedure optimization, test management and quality
- Strong technical and digital background : Methodologies (Agile, Scrum, Hermes, Prince2), UX, generative AI, cybersecurity, Open Source and facilitation between business and technical teams
Sectors
Experience
8 major positions and responsibilities since 2000, >25 years of experience.
Principal Project Manager
Valtech
IT services company
Program and/or international e-commerce project manager for major sports product and accessory groups (including Salomon and Scott), OMS migration and e-commerce replatforming, generally in Java and Node.js. Development manager in an IT services company for a major watch brand, managing around fifteen Java Spring Boot projects around watch management, quality processes and B2B/B2B2C after-sales service. Project manager and business analyst for digital marketing projects, especially product configurators for industry and dotcom.
Tasks
- Multi-project management, budget management and resource management
- Presales: strategy, estimates, responses and tender presentations
- Business analysis alone or with dedicated BAs, writing and reviewing user stories
- Writing business and technical procedure documentation
- Writing and facilitating steering committees and training materials
Methods
Agile, Scrum or equivalent
Tools
SAP Commerce
Drupal
Magento
FluentCommerce
Adobe AEM
Adobe Analytics
OpenAir
Teams
SharePoint
Office
Sensei
Miro
Figma
Program Manager
SOSI / DI / État de Genève
IT services consultant, first with ERNI then MITC
Led the paperless financial-process program for the infrastructure department, covering a set of projects aimed at reducing or eliminating paper and improving processes from request expression, tender, contract and invoices through to payment.
Tasks
- Project coordination, strategy, program roadmap, project planning and budget management
- Facilitation and writing of steering and operational committee materials and minutes
- Business study and analysis, definition and digitalization of business processes
- Risk identification and management with GRQ and SOSI
- Change management: numerous training sessions and development of e-learning material
- Writing business and technical procedure documentation
- Definition and participation in testing for the Oracle ERP and building management system
Methods
Hermes
Agile
Tools
Oracle CFI
FEX
iPorta
SharePoint
Office
MPM
Project PWA
Windows
Senior Project Manager
OMS / Novel-T
Public health
Led the redesign of the information system for monitoring and processing polio cases in Pakistan and Afghanistan.
Tasks
- Business analysis, definition and digitalization of processes between WHO and laboratories
- Technical specifications, ergonomics and mockups
- Project management and documentation of business and technical procedures, user training in the medical field
- Analysis, strategy and implementation of data, business rules and geography migration across the last 30 years
Methods
Scrum
Tools
Drupal
GitHub
ZenHub
Visio
Axure
Office
Windows
Linux
E-commerce Project Manager
SPECIAL.T - Nestlé
E-commerce
Led the Nestlé SPECIAL.T e-commerce platform: 7 markets, 3 languages, 2 logistics providers, 3 payment services, 4 million orders and peaks above 7,500 orders per day.
Tasks
- Risk analysis, RFP writing, contracts and SLAs with suppliers
- Project and budget management above CHF 1M per year
- Business requirements gathering, functional specifications and solution architecture
- Audit and implementation of quality processes for code management, documentation, technical processes and defect tracking
- Definition and tracking of KPIs for the business and group
- Management of delivery, deployment and acceptance testing
- Management of SAP ERP interfacing, fraud detection setup and B2B/B2C billing
Methods
NPDI
Adapted Agile and Scrum
Tools
Microsoft Project
GitLab
NPDI
Office
Magento
CDN
OCOD
RightNow
SAP
Salesforce
Project Director
Cross Systems
IT services company
Led e-commerce and intranet programs for Nestlé, Addax and Richemont.
Tasks
- Strategy, technical and budget analysis to migrate four Nestlé e-commerce brands to Magento across more than 60 markets and four continents
- Management of technical delivery teams for e-commerce and digital marketing
- Budget management for delivery
Methods
Scrum
Prince2
Tools
Microsoft Project
Office
Visio
Magento
Drupal
Engagement Unit Manager
blue infinity
IT services company
Project manager, engagement manager and then director of the eTechnologies and Open Source Business Unit.
Tasks
- Management of a 15-person team: recruitment, HR, training, staffing and project team building
- Annual CHF 2.5M budget management for the team and client projects, with regular steering committees
- Writing functional specifications
- Technical leadership and project management for financial digitalization, procurement, intranet and e-commerce projects
- Contributed to DARES intranet, CTI intranet, e-learning, GINA and Drupal factory projects for DIP
- Numerous intranets and dotcoms for Richemont, PMI, JTI, Pictet and BCV
- Defined programming and quality standards for the State of Vaud, trainer for the State of Vaud and a private bank
Methods
Scrum and Agile
Prince2
RUP
Hermes
Tools
Microsoft Project
PHP
Python
Drupal
Magento
Jira
Redmine
Bugtracker
Nagios
Development Manager
Scivisum UK
Software testing startup
Designed and developed monitoring, testing and stress-testing software for web applications and thick apps.
Tasks
- Solution architecture and design
- Writing functional and technical specifications
- Development management and application acceptance testing
Methods
Scrum
Tools
Nagios
Technologies
Open Source
PHP
Python
Linux
Development Manager and Quality Project Manager
ORANGE
E-commerce
E-commerce development manager for Alapage.com, an Amazon-like platform with 2 million products and orders.
Tasks
- Development of a search engine
- Created the quality team to improve monitoring of Wanadoo Portails services
- Defect management and tracking
Methods
V-model
Prince2
RUP
Tools
Big Brother
LoadRunner
Monitoring tools
Technologies
Open Source
C
PHP
Education and Training
Degrees, professional training and certifications.
Main Education
1999 - 2000
Postgraduate degree in Human-Computer Interaction
Computer Science Teaching and Research Center - Avignon, France
1996 - 1999
Engineering-Master degree in Mathematics and Computer Science
Professional University Institute - Avignon, France
1995
DEUG MIAS - Mathematics, Computer Science and Applications to Science
University of Avignon and Pays du Vaucluse - Avignon, France
Training & Certifications
2024 - 2026
Intensive self-training in artificial intelligence: AI Summit & EPFL, ChatGPT Plus, Claude API credits, vibe development and Dify AI agents
Q4 2024
Aprimo DAM Administrator - Digital Asset Management
06/2018
Axure, UX/UI prototyping software
2014
NPDI: Nestlé Project Management training and certification
2006
Scrum training at Swisscom
Skills
Methods, tools, platforms and technologies used.
Domains
Digital Marketing
e-commerce
Contracts
Calls for tender
Billing
e-signature
Cybersecurity
GDPR
Methods and processes
Hermes
V-model
Scrum
ITIL
Prince2
RUP
Waterfall
Merise
Pert
Gantt
Planning
MS Project
SAP
OpenAir
MPM
Jira
Wrike
Notion
Redmine
Modeling / UX
Figma
Miro
MindManager
Visio
Axure
Balsamiq
Miro
Monitoring / Validation / Stress testing
Nagios
Shinken
SoapUI
HTML/CSS accessibility robots
LoadRunner
Unit tests
Selenium
Defect tracking
Jira
Adobe LiveCycle
HP Service Manager
GitLab
GitHub
Bugtracker
Mantis
Redmine
E-commerce
FluentCommerce
Adobe Commerce
Adobe OMS
SAP Commerce
Hybris
Magento
PIM / DAM
Salsify
Aprimo
CMS / EDM
SharePoint
Adobe AEM
Drupal
Confluence
Business tools
ERP Oracle
SAP
Salesforce
Technologies
Windows + WSL
Linux
HTML5
CSS3
JavaScript
Jquery
XML
Webservices & API
CDN
WAI
WCAG
IDP
Development
Python
PHP
Java
Node.JS
Kotlin
Databases
MySQL
Oracle 9/10i
PL/SQL
SQLite
Artificial intelligence
ChatGPT
Codex
Claude
Cowork