en Guillaume ARLUISON Program Manager Product Manager / PO Senior Project Manager Senior Business Analyst https://www.linkedin.com/in/arluison/ guillaume@arluison.com +41 76 822 32 52 Native French, bilingual English France 31.08.1974 Based in Geneva since 2006, with two children aged 16 and 18 attending school in Geneva, living in Eaux-Vives and with a home in France 2 km from the border, current G permit. My goal is to build bridges between IT, marketing, design and business teams to streamline collaboration and improve team effectiveness. I sometimes define myself as a data sculptor: transforming raw information, structuring it around needs, mastering its presentation and making it clear, relevant and attractive to maximize its impact. Program leadership and project management
Multi-country, multilingual environments, multi-million CHF/EUR budgets and multidisciplinary teams
programme project Business analysis and digital transformation
Requirements gathering, process modeling, functional specifications and user stories
business Delivery of e-commerce, ERP and information system projects
Digitalization, replatforming, migrations and enterprise solution integration
product project business Stakeholder engagement and governance
Steering committees, operational committees, change management and user training
programme project business Team management and coordination
Management of international teams up to 20 people, resource planning, recruitment and skills development
programme project Strategy definition, risk management and roadmaps
Planning, follow-up, KPIs and indicators, procedure optimization, test management and quality
programme product business Strong technical and digital background
Methodologies (Agile, Scrum, Hermes, Prince2), UX, generative AI, cybersecurity, Open Source and facilitation between business and technical teams
product project business 30% 25% 20% 15% 10% 30% 25% 22% 14% 10% 10% Principal Project Manager Valtech IT services company 2 years and 9 months Geneva 01.2023 - 10.2025 Program and/or international e-commerce project manager for major sports product and accessory groups (including Salomon and Scott), OMS migration and e-commerce replatforming, generally in Java and Node.js. Development manager in an IT services company for a major watch brand, managing around fifteen Java Spring Boot projects around watch management, quality processes and B2B/B2B2C after-sales service. Project manager and business analyst for digital marketing projects, especially product configurators for industry and dotcom. Multi-project management, budget management and resource management Presales: strategy, estimates, responses and tender presentations Business analysis alone or with dedicated BAs, writing and reviewing user stories Writing business and technical procedure documentation Writing and facilitating steering committees and training materials Agile, Scrum or equivalent SAP Commerce Drupal Magento FluentCommerce Adobe AEM Adobe Analytics OpenAir Teams SharePoint Office Sensei Miro Figma programme product project business Program Manager SOSI / DI / État de Genève IT services consultant, first with ERNI then MITC 3.5+ years Geneva 03.2019 - 12.2022 Led the paperless financial-process program for the infrastructure department, covering a set of projects aimed at reducing or eliminating paper and improving processes from request expression, tender, contract and invoices through to payment. Project coordination, strategy, program roadmap, project planning and budget management Facilitation and writing of steering and operational committee materials and minutes Business study and analysis, definition and digitalization of business processes Risk identification and management with GRQ and SOSI Change management: numerous training sessions and development of e-learning material Writing business and technical procedure documentation Definition and participation in testing for the Oracle ERP and building management system Hermes Agile Oracle CFI FEX iPorta SharePoint Office MPM Project PWA Windows programme project business Senior Project Manager OMS / Novel-T Public health 2 years Satigny / Geneva 04.2017 - 02.2019 Led the redesign of the information system for monitoring and processing polio cases in Pakistan and Afghanistan. Business analysis, definition and digitalization of processes between WHO and laboratories Technical specifications, ergonomics and mockups Project management and documentation of business and technical procedures, user training in the medical field Analysis, strategy and implementation of data, business rules and geography migration across the last 30 years Scrum Drupal GitHub ZenHub Visio Axure Office Windows Linux project business E-commerce Project Manager SPECIAL.T - Nestlé E-commerce 3 years Lausanne / Ouchy / Vevey 01.2014 - 12.2016 Led the Nestlé SPECIAL.T e-commerce platform: 7 markets, 3 languages, 2 logistics providers, 3 payment services, 4 million orders and peaks above 7,500 orders per day. Risk analysis, RFP writing, contracts and SLAs with suppliers Project and budget management above CHF 1M per year Business requirements gathering, functional specifications and solution architecture Audit and implementation of quality processes for code management, documentation, technical processes and defect tracking Definition and tracking of KPIs for the business and group Management of delivery, deployment and acceptance testing Management of SAP ERP interfacing, fraud detection setup and B2B/B2C billing NPDI Adapted Agile and Scrum Microsoft Project GitLab NPDI Office Magento CDN OCOD RightNow SAP Salesforce product project business Project Director Cross Systems IT services company 8 months Geneva 11.2012 - 07.2013 Led e-commerce and intranet programs for Nestlé, Addax and Richemont. Strategy, technical and budget analysis to migrate four Nestlé e-commerce brands to Magento across more than 60 markets and four continents Management of technical delivery teams for e-commerce and digital marketing Budget management for delivery Scrum Prince2 Microsoft Project Office Visio Magento Drupal programme project Engagement Unit Manager blue infinity IT services company 6 years Geneva 02.2006 - 08.2012 Project manager, engagement manager and then director of the eTechnologies and Open Source Business Unit. Management of a 15-person team: recruitment, HR, training, staffing and project team building Annual CHF 2.5M budget management for the team and client projects, with regular steering committees Writing functional specifications Technical leadership and project management for financial digitalization, procurement, intranet and e-commerce projects Contributed to DARES intranet, CTI intranet, e-learning, GINA and Drupal factory projects for DIP Numerous intranets and dotcoms for Richemont, PMI, JTI, Pictet and BCV Defined programming and quality standards for the State of Vaud, trainer for the State of Vaud and a private bank Scrum and Agile Prince2 RUP Hermes Microsoft Project PHP Python Drupal Magento Jira Redmine Bugtracker Nagios programme project business Development Manager Scivisum UK Software testing startup 2 years Kent, England 01.2004 - 11.2005 Designed and developed monitoring, testing and stress-testing software for web applications and thick apps. Solution architecture and design Writing functional and technical specifications Development management and application acceptance testing Scrum Nagios Open Source PHP Python Linux product project Development Manager and Quality Project Manager ORANGE E-commerce 3 years Sophia Antipolis, France 04.2000 - 10.2003 E-commerce development manager for Alapage.com, an Amazon-like platform with 2 million products and orders. Development of a search engine Created the quality team to improve monitoring of Wanadoo Portails services Defect management and tracking V-model Prince2 RUP Big Brother LoadRunner Monitoring tools Open Source C PHP product project Main Education 1999 - 2000 Postgraduate degree in Human-Computer Interaction Computer Science Teaching and Research Center Avignon, France Main Education 1996 - 1999 Engineering-Master degree in Mathematics and Computer Science Professional University Institute Avignon, France Main Education 1995 DEUG MIAS - Mathematics, Computer Science and Applications to Science University of Avignon and Pays du Vaucluse Avignon, France Training & Certifications 2024 - 2026 Intensive self-training in artificial intelligence: AI Summit & EPFL, ChatGPT Plus, Claude API credits, vibe development and Dify AI agents Training & Certifications Q4 2024 Aprimo DAM Administrator - Digital Asset Management Training & Certifications 06/2018 Axure, UX/UI prototyping software Training & Certifications 2014 NPDI: Nestlé Project Management training and certification Training & Certifications 2006 Scrum training at Swisscom Domains Digital Marketing e-commerce Contracts Calls for tender Billing e-signature Cybersecurity GDPR Methods and processes Hermes V-model Scrum ITIL Prince2 RUP Waterfall Merise Pert Gantt Planning MS Project SAP OpenAir MPM Jira Wrike Notion Redmine Modeling / UX Figma Miro MindManager Visio Axure Balsamiq Miro Monitoring / Validation / Stress testing Nagios Shinken SoapUI HTML/CSS accessibility robots LoadRunner Unit tests Selenium Defect tracking Jira Adobe LiveCycle HP Service Manager GitLab GitHub Bugtracker Mantis Redmine E-commerce FluentCommerce Adobe Commerce Adobe OMS SAP Commerce Hybris Magento PIM / DAM Salsify Aprimo CMS / EDM SharePoint Adobe AEM Drupal Confluence Business tools ERP Oracle SAP Salesforce Technologies Windows + WSL Linux HTML5 CSS3 JavaScript Jquery XML Webservices & API CDN WAI WCAG IDP Development Python PHP Java Node.JS Kotlin Databases MySQL Oracle 9/10i PL/SQL SQLite Artificial intelligence ChatGPT Codex Claude Cowork