{ "meta": { "language": "en", "full_name": "Guillaume ARLUISON", "roles": [ "Program Manager", "Product Manager / PO", "Senior Project Manager", "Senior Business Analyst" ], "linkedin_url": "https://www.linkedin.com/in/arluison/", "email": "guillaume@arluison.com", "phone": "+41 76 822 32 52", "languages": "Native French, bilingual English", "nationality": "France", "birthdate": "31.08.1974", "location_summary": "Based in Geneva since 2006, with two children aged 16 and 18 attending school in Geneva, living in Eaux-Vives and with a home in France 2 km from the border, current G permit." }, "profile": [ "My goal is to build bridges between IT, marketing, design and business teams to streamline collaboration and improve team effectiveness.", "I sometimes define myself as a data sculptor: transforming raw information, structuring it around needs, mastering its presentation and making it clear, relevant and attractive to maximize its impact." ], "core_competencies": [ { "title": "Program leadership and project management", "details": "Multi-country, multilingual environments, multi-million CHF/EUR budgets and multidisciplinary teams", "roles": [ "programme", "project" ] }, { "title": "Business analysis and digital transformation", "details": "Requirements gathering, process modeling, functional specifications and user stories", "roles": [ "business" ] }, { "title": "Delivery of e-commerce, ERP and information system projects", "details": "Digitalization, replatforming, migrations and enterprise solution integration", "roles": [ "product", "project", "business" ] }, { "title": "Stakeholder engagement and governance", "details": "Steering committees, operational committees, change management and user training", "roles": [ "programme", "project", "business" ] }, { "title": "Team management and coordination", "details": "Management of international teams up to 20 people, resource planning, recruitment and skills development", "roles": [ "programme", "project" ] }, { "title": "Strategy definition, risk management and roadmaps", "details": "Planning, follow-up, KPIs and indicators, procedure optimization, test management and quality", "roles": [ "programme", "product", "business" ] }, { "title": "Strong technical and digital background", "details": "Methodologies (Agile, Scrum, Hermes, Prince2), UX, generative AI, cybersecurity, Open Source and facilitation between business and technical teams", "roles": [ "product", "project", "business" ] } ], "charts": { "expertise": [ { "label": "Project Management", "percent": "30%" }, { "label": "Business Analysis", "percent": "25%" }, { "label": "Change Management", "percent": "20%" }, { "label": "Technical Lead", "percent": "15%" }, { "label": "Ergonomics & UX", "percent": "10%" } ], "sectors": [ { "label": "E-commerce & Retail", "percent": "30%" }, { "label": "Luxury", "percent": "25%" }, { "label": "Public sector", "percent": "22%" }, { "label": "Healthcare & NGOs", "percent": "14%" }, { "label": "Industry", "percent": "10%" }, { "label": "Finance", "percent": "10%" } ] }, "experiences": [ { "role": "Principal Project Manager", "organization": "Valtech", "context": "IT services company", "duration": "2 years and 9 months", "location": "Geneva", "period": "01.2023 - 10.2025", "summary": "Program and/or international e-commerce project manager for major sports product and accessory groups (including Salomon and Scott), OMS migration and e-commerce replatforming, generally in Java and Node.js. Development manager in an IT services company for a major watch brand, managing around fifteen Java Spring Boot projects around watch management, quality processes and B2B/B2B2C after-sales service. Project manager and business analyst for digital marketing projects, especially product configurators for industry and dotcom.", "tasks": [ "Multi-project management, budget management and resource management", "Presales: strategy, estimates, responses and tender presentations", "Business analysis alone or with dedicated BAs, writing and reviewing user stories", "Writing business and technical procedure documentation", "Writing and facilitating steering committees and training materials" ], "methods": [ "Agile, Scrum or equivalent" ], "tools": [ "SAP Commerce", "Drupal", "Magento", "FluentCommerce", "Adobe AEM", "Adobe Analytics", "OpenAir", "Teams", "SharePoint", "Office", "Sensei", "Miro", "Figma" ], "technologies": [], "roles": [ "programme", "product", "project", "business" ] }, { "role": "Program Manager", "organization": "SOSI / DI / État de Genève", "context": "IT services consultant, first with ERNI then MITC", "duration": "3.5+ years", "location": "Geneva", "period": "03.2019 - 12.2022", "summary": "Led the paperless financial-process program for the infrastructure department, covering a set of projects aimed at reducing or eliminating paper and improving processes from request expression, tender, contract and invoices through to payment.", "tasks": [ "Project coordination, strategy, program roadmap, project planning and budget management", "Facilitation and writing of steering and operational committee materials and minutes", "Business study and analysis, definition and digitalization of business processes", "Risk identification and management with GRQ and SOSI", "Change management: numerous training sessions and development of e-learning material", "Writing business and technical procedure documentation", "Definition and participation in testing for the Oracle ERP and building management system" ], "methods": [ "Hermes", "Agile" ], "tools": [ "Oracle CFI", "FEX", "iPorta", "SharePoint", "Office", "MPM", "Project PWA", "Windows" ], "technologies": [], "roles": [ "programme", "project", "business" ] }, { "role": "Senior Project Manager", "organization": "OMS / Novel-T", "context": "Public health", "duration": "2 years", "location": "Satigny / Geneva", "period": "04.2017 - 02.2019", "summary": "Led the redesign of the information system for monitoring and processing polio cases in Pakistan and Afghanistan.", "tasks": [ "Business analysis, definition and digitalization of processes between WHO and laboratories", "Technical specifications, ergonomics and mockups", "Project management and documentation of business and technical procedures, user training in the medical field", "Analysis, strategy and implementation of data, business rules and geography migration across the last 30 years" ], "methods": [ "Scrum" ], "tools": [ "Drupal", "GitHub", "ZenHub", "Visio", "Axure", "Office", "Windows", "Linux" ], "technologies": [], "roles": [ "project", "business" ] }, { "role": "E-commerce Project Manager", "organization": "SPECIAL.T - Nestlé", "context": "E-commerce", "duration": "3 years", "location": "Lausanne / Ouchy / Vevey", "period": "01.2014 - 12.2016", "summary": "Led the Nestlé SPECIAL.T e-commerce platform: 7 markets, 3 languages, 2 logistics providers, 3 payment services, 4 million orders and peaks above 7,500 orders per day.", "tasks": [ "Risk analysis, RFP writing, contracts and SLAs with suppliers", "Project and budget management above CHF 1M per year", "Business requirements gathering, functional specifications and solution architecture", "Audit and implementation of quality processes for code management, documentation, technical processes and defect tracking", "Definition and tracking of KPIs for the business and group", "Management of delivery, deployment and acceptance testing", "Management of SAP ERP interfacing, fraud detection setup and B2B/B2C billing" ], "methods": [ "NPDI", "Adapted Agile and Scrum" ], "tools": [ "Microsoft Project", "GitLab", "NPDI", "Office", "Magento", "CDN", "OCOD", "RightNow", "SAP", "Salesforce" ], "technologies": [], "roles": [ "product", "project", "business" ] }, { "role": "Project Director", "organization": "Cross Systems", "context": "IT services company", "duration": "8 months", "location": "Geneva", "period": "11.2012 - 07.2013", "summary": "Led e-commerce and intranet programs for Nestlé, Addax and Richemont.", "tasks": [ "Strategy, technical and budget analysis to migrate four Nestlé e-commerce brands to Magento across more than 60 markets and four continents", "Management of technical delivery teams for e-commerce and digital marketing", "Budget management for delivery" ], "methods": [ "Scrum", "Prince2" ], "tools": [ "Microsoft Project", "Office", "Visio", "Magento", "Drupal" ], "technologies": [], "roles": [ "programme", "project" ] }, { "role": "Engagement Unit Manager", "organization": "blue infinity", "context": "IT services company", "duration": "6 years", "location": "Geneva", "period": "02.2006 - 08.2012", "summary": "Project manager, engagement manager and then director of the eTechnologies and Open Source Business Unit.", "tasks": [ "Management of a 15-person team: recruitment, HR, training, staffing and project team building", "Annual CHF 2.5M budget management for the team and client projects, with regular steering committees", "Writing functional specifications", "Technical leadership and project management for financial digitalization, procurement, intranet and e-commerce projects", "Contributed to DARES intranet, CTI intranet, e-learning, GINA and Drupal factory projects for DIP", "Numerous intranets and dotcoms for Richemont, PMI, JTI, Pictet and BCV", "Defined programming and quality standards for the State of Vaud, trainer for the State of Vaud and a private bank" ], "methods": [ "Scrum and Agile", "Prince2", "RUP", "Hermes" ], "tools": [ "Microsoft Project", "PHP", "Python", "Drupal", "Magento", "Jira", "Redmine", "Bugtracker", "Nagios" ], "technologies": [], "roles": [ "programme", "project", "business" ] }, { "role": "Development Manager", "organization": "Scivisum UK", "context": "Software testing startup", "duration": "2 years", "location": "Kent, England", "period": "01.2004 - 11.2005", "summary": "Designed and developed monitoring, testing and stress-testing software for web applications and thick apps.", "tasks": [ "Solution architecture and design", "Writing functional and technical specifications", "Development management and application acceptance testing" ], "methods": [ "Scrum" ], "tools": [ "Nagios" ], "technologies": [ "Open Source", "PHP", "Python", "Linux" ], "roles": [ "product", "project" ] }, { "role": "Development Manager and Quality Project Manager", "organization": "ORANGE", "context": "E-commerce", "duration": "3 years", "location": "Sophia Antipolis, France", "period": "04.2000 - 10.2003", "summary": "E-commerce development manager for Alapage.com, an Amazon-like platform with 2 million products and orders.", "tasks": [ "Development of a search engine", "Created the quality team to improve monitoring of Wanadoo Portails services", "Defect management and tracking" ], "methods": [ "V-model", "Prince2", "RUP" ], "tools": [ "Big Brother", "LoadRunner", "Monitoring tools" ], "technologies": [ "Open Source", "C", "PHP" ], "roles": [ "product", "project" ] } ], "education": [ { "category": "Main Education", "period": "1999 - 2000", "title": "Postgraduate degree in Human-Computer Interaction", "institution": "Computer Science Teaching and Research Center", "location": "Avignon, France" }, { "category": "Main Education", "period": "1996 - 1999", "title": "Engineering-Master degree in Mathematics and Computer Science", "institution": "Professional University Institute", "location": "Avignon, France" }, { "category": "Main Education", "period": "1995", "title": "DEUG MIAS - Mathematics, Computer Science and Applications to Science", "institution": "University of Avignon and Pays du Vaucluse", "location": "Avignon, France" }, { "category": "Training & Certifications", "period": "2024 - 2026", "title": "Intensive self-training in artificial intelligence: AI Summit & EPFL, ChatGPT Plus, Claude API credits, vibe development and Dify AI agents", "institution": "", "location": "" }, { "category": "Training & Certifications", "period": "Q4 2024", "title": "Aprimo DAM Administrator - Digital Asset Management", "institution": "", "location": "" }, { "category": "Training & Certifications", "period": "06/2018", "title": "Axure, UX/UI prototyping software", "institution": "", "location": "" }, { "category": "Training & Certifications", "period": "2014", "title": "NPDI: Nestlé Project Management training and certification", "institution": "", "location": "" }, { "category": "Training & Certifications", "period": "2006", "title": "Scrum training at Swisscom", "institution": "", "location": "" } ], "skills": [ { "group": "Domains", "items": [ "Digital Marketing", "e-commerce", "Contracts", "Calls for tender", "Billing", "e-signature", "Cybersecurity", "GDPR" ] }, { "group": "Methods and processes", "items": [ "Hermes", "V-model", "Scrum", "ITIL", "Prince2", "RUP", "Waterfall", "Merise", "Pert", "Gantt" ] }, { "group": "Planning", "items": [ "MS Project", "SAP", "OpenAir", "MPM", "Jira", "Wrike", "Notion", "Redmine" ] }, { "group": "Modeling / UX", "items": [ "Figma", "Miro", "MindManager", "Visio", "Axure", "Balsamiq", "Miro" ] }, { "group": "Monitoring / Validation / Stress testing", "items": [ "Nagios", "Shinken", "SoapUI", "HTML/CSS accessibility robots", "LoadRunner", "Unit tests", "Selenium" ] }, { "group": "Defect tracking", "items": [ "Jira", "Adobe LiveCycle", "HP Service Manager", "GitLab", "GitHub", "Bugtracker", "Mantis", "Redmine" ] }, { "group": "E-commerce", "items": [ "FluentCommerce", "Adobe Commerce", "Adobe OMS", "SAP Commerce", "Hybris", "Magento" ] }, { "group": "PIM / DAM", "items": [ "Salsify", "Aprimo" ] }, { "group": "CMS / EDM", "items": [ "SharePoint", "Adobe AEM", "Drupal", "Confluence" ] }, { "group": "Business tools", "items": [ "ERP Oracle", "SAP", "Salesforce" ] }, { "group": "Technologies", "items": [ "Windows + WSL", "Linux", "HTML5", "CSS3", "JavaScript", "Jquery", "XML", "Webservices & API", "CDN", "WAI", "WCAG", "IDP" ] }, { "group": "Development", "items": [ "Python", "PHP", "Java", "Node.JS", "Kotlin" ] }, { "group": "Databases", "items": [ "MySQL", "Oracle 9/10i", "PL/SQL", "SQLite" ] }, { "group": "Artificial intelligence", "items": [ "ChatGPT", "Codex", "Claude", "Cowork" ] } ] }